Important Disclaimer: Whilst all due care has been taken, the user understands that the information contained in AlertForce training courses should be used as a guide only in relation to legislation requirements and should not be seen as a substitute for legal advice. Competency-based and nationally recognised training.1. Once accepted, purchases are binding and non-refundable outside of the 30-day money back guarantee.2. The 30-day money back guarantee is applicable for a full refund anytime within 30 days of purchase for any on demand online course sale made through our website. It is not available for offline purchases via purchase order. It is also not available once the training is completed and the certificate has been issued.3. FACE-TO-FACE / WEBINAR TRAINING The 30-day money back guarantee DOES NOT apply to face-to-face training / live webinar courses booked online. AlertForce does not offer refunds on face-to-face training events but can offer participants a credit should you need to change your training dates.4. Cancellation policy: participants must give at least 72 hours notice to change dates. If 72 hours notice is not given, or the participant fails to turn up there is a $100 change of event fee payable up until the date of training subject to training availability. Cancellations made with less than 72 hours notice or do not show up on the day attract a 100% cancellation fee.5. If AlertForce chooses to cancel an event, at least 72 hours will be given. The student will have the option to re-schedule the training at a time that suits if a course is available or receive a refund in full. AlertForce is not responsible for any travel or accomodation costs incurred.6. Certificate of Competency courses are competency-based and users must make their own enquiries as to whether this is acceptable in their place of work.7. For nationally recognised training courses, I have read and accepted the terms and conditions of the fees and refund policy as well as course requirements as described in the Participant Handbook. My workplace supervisor has been provided with a AlertForce Student Handbook. This handbook is available as a download document on
http://alertforce.com.au/ohs-resources/ website as required.8. I give permission for AlertForce Pty Limited to discuss my training progress and results with my employer, Australian Skills and Quality Authority, NSW Food Authority and/or other appropriate people as deemed necessary by AlertForce Pty Limited.9. I give permission for AlertForce Pty Limited to record evidence of my participation and assessment, in written, verbal, photographic (including video) formats. I also give permission for AlertForce Pty Limited to use any recorded evidence for future promotional, commercial and educational purposes. I acknowledge that I have read the above and understand the information provided. I confirm that this information is true and correct.10. Training must be completed within 12 weeks (90 days) from first access for online training courses. The exception to this is qualifications where participants have 12 months access. This may be varied on a case by case basis.11. By agreeing to this click wrap, you acknowledge the above terms and that all course material is copyright and shall not be re-sold, reproduced or distributed without AlertForce approval.12. For publicly run training courses, AlertForce reserves the right to cancel or change the venue of the course at any time. A full refund will be issued if AlertForce does this.13. Should my enrolment post-course completion be deemed incomplete I agree to allow AlertForce Pty Limited to contact me in relation to any further requirements for training and/or assessment reports.Guaranteed Best Price PolicyIf you find a comparable product at a lower price, we will beat that price by 5%!* To take advantage of this offer, simply call or email us.*Eligibility depends on meeting the following criteria:1. The claim must be made either before purchasing from alertforce.com.au, or no longer than 7 days after purchasing from alertforce.com.au.2. Lower competitor price must be verifiable via an internet URL address or advertisement.3. The competitor product must be of comparable value based on training hours offered, type of product etc.4. The competitor product must be of comparable delivery method/modality (multimedia online, face-to-face, etc.)5. The guaranteed best price does NOT apply to corporate/bulk purchase deals.
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